Shipping & Delivery Policy

Dispatch Time

We usually dispatch items within 4–6 days from the date you place your order. For certain products, additional time of up to 7–9 days may be required for finishing and quality touch-ups.

In case of unforeseen or unusual circumstances, delivery timelines may be extended. In such cases, we will keep you informed about the status of your order.

International Shipping

Shipping charges are calculated based on the number of items in your cart and will be clearly displayed at checkout before payment.

We ship worldwide, including the USA, Canada, Europe, Middle East, Australia, and New Zealand. Our logistics partners include FedEx, DHL Ecommerce, DTDC International, and India Post.

All listed prices are inclusive of applicable taxes. Import duties, if applicable in your country, must be borne by the customer.

Damaged Product on Delivery

If you receive a product in damaged condition or notice that the packaging has been tampered with, please do not accept the delivery and return the package to the delivery personnel.

You must immediately inform us by calling +91-9118586713 or emailing tiraz.thredz@gmail.com, mentioning your Order ID. We will ensure that a brand-new replacement is delivered to you at no additional cost.

Please ensure that the original product tags and packaging remain intact when returning the product.

Cancellation Policy

Orders can be canceled only within 24 hours of placement. After this period, cancellations will not be accepted as the order may already be under processing or prepared for shipment.